Advanced Staff Training
Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.
COVID-19 Dental Office Safety Protocol – Raleigh, NC
Our Commitment
to Your Safety
Nothing matters more to us than the health and safety of our patients. To protect both you and our team, we’ve implemented the following steps into our dental office’s protocols. If you have questions about how we’re making your visit a safe experience, feel free to reach out to us.
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Daily Health Checks of Our Team
No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.
Personal Hygiene Standards
Along with short hair or hair that is worn up; this means no long fingernails, no jewelry, and no watches for any team member while in the dental office.
Change Work Clothes at Work
In the past, you might have seen us at the grocery store in our stylish scrubs. No longer. Now, we change into and out of our newly-cleaned scrubs at the dental office, every day.
Virtual Waiting Room
Now, you can check-in from your car. As a result, you are able to minimize contact with others, bypass the reception area, and go directly to your treatment room.
Pre-Screening of Every Patient
A quick health questionnaire and consent form along with a no-touch temperature check will be completed when you arrive at our dental office.
Expanded Patient Appointments
In an effort to save you time and multiple exposures, we are offering extended appointments. This allows us to do more dentistry in a single visit.
At-Risk Patient Hours
Relax. We have hours dedicated exclusively to our mature and medically-concerned patients. Let us add peace-of-mind to your next visit.
Social Distancing in Place
Fewer chairs in our reception area, helpful signs and one-way traffic in our treatment area make 6’ spacing a practical reality.
Cleaning After Every Appointment
We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.
CDC-Approved Instrument Sterilization
This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.
N95 & ASTM Level 3 Masks
The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind double-masking at all times.
Front Desk Masks
Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!
Face Shields
Two masks are not enough. Our clinical team will also protect you and themselves through the use of FDA Approved PET face shields.
Advanced Chairside Suction
Whenever possible, we will activate high speed evacuation to minimize aerosol contamination and improve air quality.
HEPA Air Filtration
Our air has never been cleaner. We have added HEPA-grade filters to our HVAC system along with stand-alone air cleaners in each operatory.
No Magazines or Activities
This may make our reception area a little less exciting, but it makes it much safer as well.
Installed Clear Barriers
Hard plastic guards have been placed strategically throughout the dental office – and are cleaned regularly – to help block the movement of airborne particles.
